Emotional Intelligence Certification

This course is also available as in-house training.
Enquire now to find out more.

Over the past few decades, psychologists have come to accept that the ability to recognise and manage emotions in both the self and other people are important in predicting personal happiness. This ability is known as emotional intelligence.

In this course, you will learn about the concepts and history underpinning the theory of emotional intelligence and how you can build on your own set of skills in this area.

You will learn:

• The difference between IQ, EQ and EI
• A brief history of the concept of emotional intelligence
• The five pillars that make up emotional intelligence
• How emotional intelligence is measured
• How you can improve your own emotional intelligence

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