SIA Door Supervisor Refresher

If your SIA door supervisor licence is coming up for renewal, you must complete refresher (top-up) training before the SIA will renew it. This course delivers that training over two or three days at our Luton centre, depending on the date you choose, and covers the physical intervention refresher along with legal and operational updates.

The course fee is £215. Training takes place at 33 Park Street West, Luton, LU1 3BE, a short walk from Luton town centre and Luton railway station, running from 9.30am to 4pm on each training day.

Who needs this course

• Door supervisors whose front line SIA licence is due to expire and who need top-up training to renew it.
• Licence holders who want to get their refresher done early rather than rushing it near the expiry date.
• People whose door supervisor licence has recently lapsed and who want to get back to work.
• Employers who need to keep a team of licensed door supervisors current.

If you have never held a door supervisor licence, this refresher is not the right course for you; you will need the full SIA Door Supervisor Course instead.

The qualification you will achieve

• Qualification: Highfield Level 2 Award for Door Supervisors in the Private Security Industry (Refresher)
• Awarding body: Highfield Qualifications
• Level: 2 (Regulated Qualifications Framework)
• Length: Two or three days, depending on the date you choose
• Delivery: Classroom based, in person, at our Luton centre
• Course fee: £215

What is included, and optional extras

The £215 fee covers your training days, the Highfield assessments (including the practical physical intervention assessment), learning materials and your Highfield certificate. Optional extras you can add when you book include Emergency First Aid at Work (£95) if you do not hold a current certificate, the SIA licence (£250) covering Skills Pad’s administration fee, passport sized photographs (£8) taken at our centre, and a faster processing service (£44.95) that reduces our processing time from 10–14 working days to 5–7.

What you need before you book

You need a current or recently expired front line SIA door supervisor licence, original photographic identification on the first day (a valid passport, UK photocard driving licence, biometric residence permit or EEA national identity card is usually acceptable), and a current Emergency First Aid at Work, First Aid at Work or equivalent certificate. Since the physical intervention element is practical, wear comfortable clothing and flat, closed footwear, and tell your tutor beforehand about any injury or medical condition.

What the refresher covers

• Physical intervention refresher – lawful, reasonable and proportionate use of force, disengagement and low-level restrictive skills, escorting techniques and the risks of restraint.
• Legislation updates – changes to licensing law and the legal framework since you last trained.
• Conflict management – recognising escalation, de-escalation and assertive communication under pressure.
• Terror threat awareness – recognising suspicious behaviour and working with the emergency services.
• Safeguarding and vulnerability – identifying customers at risk and drink-spiking awareness.
• Searching, ejections and incident reporting – current best practice and accurate record keeping.

Assessment and renewing your licence

Assessment is by multiple choice examination and practical demonstration of physical intervention skills; if you do not pass first time you can re-sit for an additional fee. Once Highfield issues your refresher certificate, you can apply to the SIA to renew your front line door supervisor licence. Skills Pad can handle this application for you for £250, including our administration fee, or you can apply directly to the SIA. Completing the refresher does not guarantee renewal, as the SIA reviews every application including a fresh criminal record check.

If your licence has already expired, you cannot work in a licensed role in the meantime. Depending on how long ago it lapsed, you may still be able to renew via refresher training, or you may need to complete the full door supervisor qualification again; call us with your licence number and expiry date and we will advise honestly which route applies.

Where you will train

Training takes place at Skills Pad, 33 Park Street West, Luton, LU1 3BE, around a ten-minute walk from Luton railway station, with no on-site parking. Licence holders travel to us from Luton, Dunstable, Houghton Regis, Bedford, Milton Keynes, Hemel Hempstead, Stevenage, St Albans, Watford and north London.

See our full range of SIA training courses in Luton, browse other accredited qualifications, or if you have never held a licence, view the full SIA Door Supervisor Course.