Mon - Fri 9:00 - 17:30

01582 95 88 44

Luton, LU1 3BE

33 Park Street West


Privacy Policy

Skills Pad is committed to protecting and respecting your privacy and this policy demonstrates our commitment to protecting your personal information. This statement explains how we collect, process, and use personal data information that (a) we collect from you and (b) you provide us including how we learn about you from your visit to our website.
The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a new regulation which replaces the Data Protection Regulation (Directive 95/46/EC) The Regulation aims to harmonise data protection legislation across EU member states, enhancing privacy rights for individuals and providing a strict framework within which commercial organisations can legally operate.
Even though the UK has expressed its intention to leave the EU in March 2019, the GDPR will be applicable in the UK from 25th May 2018. The Government intends for the GDPR to continue in UK law post Brexit and has also introduced a Data Protection Bill to replace the current Data Protection Act in due course.

Your new rights under the GDPR are set out in this notice but will only apply once the GDPR becomes law on 25th May 2018.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Controlling Data

For the purposes of data protection, and to ensure we meet the legislation in force, the data controller is Skills Pad, 33 Park Street West, Luton, LU1 3BE . Skills Pad is a trading name of Training Code Ltd and is a company registered in England with company number 12924476 and on the Data Protection Public Register (Company ICO Number ZA795376).

Our GDPR Data Officer is Rana Miah and can be contacted on 01582 34 34 74 or by email

As part of our ongoing commitment to keep you informed, our Privacy Notice sets out how we store and use your information. We encourage you to read the Privacy Notice in full.

However, to summarise, we will:

  • Always use your data within the law
  • Never sell your data
  • Always respect your wishes about how you would like to be contacted.

Our postal address is should you wish to contact us is:

Skills Pad: 33 Park Street West, Luton, LU1 3BE

We can be reached online at

Information Security

Skills Pad is committed to protecting your personal information in accordance with the Data Protection Act and GDPR Regulation. This Privacy Notice explains how your personal information is processed and used by Skills Pad and for what purposes it is held. Skills Pad is a private training provider, working with academies, schools, commercial companies and organisations such as local authorities. As such, Skills Pad takes information safety seriously and as such we ensure your data is stored and processed using appropriate technical and organisational methods to ensure we comply with all relevant data protection legislation.

Who else do we share your information with?

Where we share data with external parties, all transfers of data are completed using secure methods to mitigate against the risk of any data being accessed by unauthorised persons. In addition to any specific information provided, at the point of data collection or elsewhere in this notice, we may disclose your personal information to others in the following circumstances and/or for the following purposes:

  • Where we are required to do so by the courts or to comply with other legal, statutory and/or regulatory obligations including accounting and taxation requirements
  • To prevent and/or detect crime
  • For audit and debt collection
  • For credit reference purposes (where applicable).

What information do we collect and where does it come from?

We collect personal information:

  1. Personal information (such as Title, Full name, Email, Job Title, Local Authority, Telephone)
  2. School/Employer Information (such as Establishment, Registration Code)

We collect this information when you:

  • Register on our website
  • Subscribe to our newsletters
  • Complete an online form and/or opt in to receive marketing information
  • Provide information using paper forms when you enrol on an apprenticeship or a training programme

We also collect information when you voluntarily complete customer surveys, provide feedback, and participate in any competitions we promote. Occasionally we buy marketing information from legitimate list brokers who collect school contact information from school websites made public.

How do we use your data?

We use personal data to:

  • Keep you updated and send you information about our existing and new services
  • Give you access to web content
  • Send emails to individuals or schools with whom we want to develop or maintain a business relationship in accordance with applicable marketing laws.

We will not process personal information for any further processing other than the purpose it was obtained for. We want to communicate with you in a way that meets your needs and requests. Depending on the preferences you have already expressed, we might communicate with you by post, telephone, e-mail or text.

Where you have consented to receive marketing materials, we will send you information about training programmes and services which may be of interest to you and updates on our training and development products and services.

How long do we keep your data?

We will keep it permanently unless you ask us not to. If you wish to be removed from any or all of our email newsletter mailing lists, you can email our GDPR Data Officer on

Your rights

Under data protection legislation, you have the right to request access to information we hold about you. To make a request for your personal information we hold about you please contact our GDPR Data Officer in writing to: Skills Pad: 33 Park Street West, Luton, LU1 3BE

If we do hold information about you, we will:

  • Give you a description of it
  • Inform you why we are holding it
  • Tell you who it could be shared with
  • Provide you with a copy of it

You also have the right to:

  • Remove consent to us processing your data (where we are processing it using the lawful basis of consent, for example by sending you newsletters)
  • Have your personal data rectified if it is inaccurate or incomplete
  • Request that we remove your personal data (other than name and email, which we will need to store to ensure we meet your request)
  • Restrict the processing of your personal data, for example, ask us not to contact you
  • Object to the processing of your data for specific purposes such as communications or direct marketing
  • Ask for the transfer of your data electronically to a third party
  • Lodge a complaint with the Information Commissioner’s Office (

Skills Pad will never sell your data. We will also never share your data with anyone to use for their own purposes unless disclosure is permitted or required by law.

Any breach of Data Protection legislation will be reported to the GDPR Data Officer at Skills Pad in accordance with Skills Pad’s Data Protection Policy.

Our website

We do not collect personally identifying information about you when you visit our site, unless you choose to provide such information to us. Providing such information is strictly voluntary.

Any information you provide Train Together Ltd will be held with utmost care. We do not sell, rent, loan, trade or lease personal information collected. Information you provide is used only to answer your queries and to contact you regarding the services and products we provide.

When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this in a way which does not personally identify the visitor.

This enables us to gather statistics on such things as number of visitors to the website, most popular pages, how long people stay on the site etc. This information is used to help improve the website and the user’s experience. We use Google Analytics to collect this information and further information on Google’s privacy policy can be found here.


This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Other websites

Our websites contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our Privacy Policy

This Privacy Notice was updated in May 2018. It will be reviewed at least annually and we will publish any changes we make to the Privacy Notice on our website.

Contacting Skills Pad

If you have any questions, need further information about our privacy practices, or would like to let us know that your details require updating, please write to us at: Skills Pad: 33 Park Street West, Luton, LU1 3BE

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Skills Pad’s relationship with you in relation to this website.

The term ‘Skills Pad’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 4 Laporte Way, Maidenhall, Luton LU4 8FE.  Skills Pad is a trading name of Training Code Ltd and is a company registered in England with company number 12924476. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Skills Pad’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Nothing on this website constitutes professional advice on which you should rely. It is provided for general information purposes only. We make reasonable efforts to ensure that the content on this website is complete, accurate, and up to date, but we make no warranties, representations, or guarantees (express or implied) that this will always be the case. If you are a business user, we exclude all implied representations, warranties, conditions, and other terms that may apply to this website and its content.

We exercise reasonable skill and care to ensure that this website is secure and free from viruses and malware; however, We do not guarantee that this is the case. You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks. You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via this website. You must not attempt to gain unauthorised access to any part of this website, the server on which this website is stored, or any other server, computer, or database connected to this website. You must not attack this website by means of a denial of service attack, a distributed denial of service attack, or by any other means. By breaching the provisions of Parts 13.3 to 13.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use this website will cease immediately in the event of such a breach.

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