Our Microsoft Outlook Level 1 course offers essential training for beginners, giving you the foundational skills needed to manage Outlook email accounts with confidence. Whether you use Outlook for business communication, academic purposes or personal correspondence, this course helps you handle everyday tasks effectively. You will learn how to compose, read and reply to messages, and how to organise your inbox, manage folders and back up important data.
By the end of the course, you will feel confident navigating Outlook and applying these skills in both professional and personal settings. The course comprises 12 modules and around 15 hours of learning.
Key skills covered in this Microsoft Outlook Level 1 course:
- Composing, formatting and sending professional emails
- Reading, replying, forwarding and managing email conversations
- Adding and saving attachments securely
- Creating and using custom email signatures
- Organising emails using folders for better productivity
- Backing up and moving Outlook data safely
- Manually setting up IMAP or POP accounts
- Connecting Outlook with OneDrive for cloud storage
- Managing your inbox with effective navigation tools
Once you have mastered the basics, progress to our Microsoft Outlook Level 2 Certificate or the more advanced Microsoft Outlook Level 3 Certificate. This course also forms part of our Administration & HR training range.
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