Mail merge is one of Microsoft’s most powerful Office features, especially useful for anyone who works in an office or handles regular mailings. Without it, you have to type out multiple names and addresses individually, risking typos or other errors that could mean an important document never reaches its intended recipient — or, in a worst-case scenario, is sent to the wrong client, creating a confidentiality issue. Proper Microsoft Mail Merge training saves valuable time while protecting you against unintentional privacy breaches.
This course explains how to use the most common and practical features of this invaluable tool, which is built into every version of Microsoft Office. You will start with the basics of preparing a mailing list, including how to use Excel spreadsheets and Outlook contacts as your mail merge source. From there, the course provides a step-by-step guide to using mail merge for labels and envelopes, and applying it to more advanced tasks such as mass emails and letters. The course consists of a single module and around half an hour of self-paced learning.
This Microsoft Mail Merge training covers:
- How to use Excel to prepare your mailing list
- How to use the mail merge feature for personalised emails containing the same core content
- What to keep in mind when using mail merge with Outlook
- How to create a mass letter with customised information for different clients
- How to take mail merge a step further
This course sits within our wider Administration & HR training range and also counts towards our CPD courses collection. Not sure which course is right for you? Get in touch with our Luton team.


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