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Please Note: The Microsoft Outlook Certificate Level 2 course is designed for the Microsoft 365 version of Outlook. Other versions may have variations in functionality.
The Microsoft Outlook Certificate Level 2 course provides intermediate training to help professionals boost productivity by mastering essential skills in task management, contact organisation, and meeting scheduling.
Designed for both personal and professional users, this Outlook training course covers key tools that streamline workflows, improve communication, and elevate Outlook proficiency.
What you will learn
- Tasks and Contacts – Navigate tasks, organise contacts, and create contact groups.
- Meetings and Appointments – Schedule, respond to, cancel, or edit meetings and set follow-up flags.
- Email Management – Use rules for automated organisation, create search folders, and explore mail delivery options.
- Customised Communication – Add voting buttons, design personal stationery, and create custom email styles.
- Efficient Searches – Quickly locate emails with search tools and organise them into folders.
Enrol in the Microsoft Outlook Level 2 course to streamline your workflow, enhance productivity, and elevate your professional profile.
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Course content
16 modules · 15 hours of learning
- Module 13 : Navigating Tasks
- Module 13 : Navigating Tasks
- Module 14 : Navigate People Hub and Create a Contact
- Module 14 : Navigate People Hub and Create a Contact
- Module 15: Create a New Contact Group
- Module 15: Create a New Contact Group
- Module 16: Working with Contacts
- Module 16: Working with Contacts
- Module 17: Create Rules to Manage Emails in Outlook
- Module 17: Create Rules to Manage Emails in Outlook
- Module 18: Create Voting Buttons in a Message
- Module 18: Create Voting Buttons in a Message
- Module 19 : Create a Meeting
- Module 19 : Create a Meeting
- Module 20 : Responding to, Cancelling and Editing a Meeting
- Module 20 : Responding to, Cancelling and Editing a Meeting
- Module 21 : Create an Appointment
- Module 21 : Create an Appointment
- Module 22 : Creats Follow-up Flags
- Module 22 : Creats Follow-up Flags
- Module 23 : Create Notes
- Module 23 : Create Notes
- Module 24 : Create Personal Stationery
- Module 24 : Create Personal Stationery
- Module 25: Search Email
- Module 25: Search Email
- Module 26: Create Search Folders
- Module 26: Create Search Folders
- Module 27: Exploring Delivery Options
- Module 27: Exploring Delivery Options
- Module 28: Exploring Other Mail Settings
- Module 28: Exploring Other Mail Settings
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