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Our Microsoft Outlook Level 1 course offers essential training for beginners, providing the foundational skills required to manage Outlook email accounts with confidence. Whether you are using Outlook for business communication, academic purposes, or personal correspondence, this course ensures you gain the knowledge to handle everyday tasks effectively. You will learn not only how to compose, read, and reply to messages but also how to organise your inbox, manage folders, and back up important data.
By the end of the course, you will feel confident navigating Outlook and applying these skills to both professional and personal environments.
Key skills covered in our Microsoft Outlook Level 1 certification
- Composing, formatting, and sending professional emails
- Reading, replying, forwarding, and managing email conversations
- Adding and saving attachments securely
- Creating and using custom email signatures
- Organising emails using folders for better productivity
- Backing up and moving Outlook data safely
- Manually setting up IMAP or POP accounts
- Connecting Outlook with OneDrive for cloud storage
- Managing your inbox with effective navigation tools
Start your journey toward efficient email management—enrol in our Microsoft Outlook Certificate Level 1 Course today!
For intermediate skills, explore our Microsoft Outlook Certificate Level 2
For advanced skills, explore our Microsoft Outlook Certificate Level 3
Explore our full library of online training courses.
Course content
12 modules · 15 hours of learning
- Module 1: Compose an Email
- Module 1: Compose an Email
- Module 2 : Read an Email
- Module 2 : Read an Email
- Module 3 : Reply to an Email
- Module 3 : Reply to an Email
- Module 4 : Reply to All and Forward an Email
- Module 4 : Reply to All and Forward an Email
- Module 5 : Add Attachment to an Email
- Module 5 : Add Attachment to an Email
- Module 6 : View and Save Attachments
- Module 6 : View and Save Attachments
- Module 7 : Add Signatures
- Module 7 : Add Signatures
- Module 8 : Add an IMAP or POP Account Manually
- Module 8 : Add an IMAP or POP Account Manually
- Module 9 : Backing Up or Moving Outlook
- Module 9 : Backing Up or Moving Outlook
- Module 10 : Connect to a OneDrive account
- Module 10 : Connect to a OneDrive account
- Module 11 : Create New Folder in Outlook
- Module 11 : Create New Folder in Outlook
- Module 12 : Organising Mail Into Folders
- Module 12 : Organising Mail Into Folders


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