Identifying the causes of conflict is essential for everyone today. As the pace of modern life increases, so does conflict, and learning to identify its causes helps you deal with it properly and protect both productivity and contentment.
This course provides a comprehensive insight into conflict: what causes it, how to identify potential problems and, most importantly, how to manage it. From the full definition and categories of conflict to its actual consequences and the ways to minimise and manage it, this course covers everything you need to know about handling conflict.
- The full definition and different types of conflict
- The difference between good and bad conflict
- How to identify the causes of conflict
- The consequences of conflict
- The skills needed to handle conflict
The course comprises four modules and around 2.5 hours of learning, covering an introduction to causes of conflict, causes of conflict parts one and two, and consequences and solutions — each module includes a quiz.
This course is part of our Administration & HR range, alongside further titles from our full library of CPD courses at Skills Pad.
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