Microsoft Outlook Certificate Level 3

Please note: this Microsoft Outlook Level 3 course is designed for the Microsoft 365 version of Outlook — functions may vary in other versions.

This course provides advanced training for individuals aiming to master professional tools in Outlook, from email organisation to calendar management. Perfect for business and personal users, it covers advanced features for optimised productivity, organisation and workflow over 16 modules and around 15 hours of learning.

Key skills covered in Microsoft Outlook Level 3:

• Advanced email formatting and management – format emails, ignore conversations, flag junk mail and clean up your mailbox efficiently
• Inbox and workflow organisation – master inbox management with conditional formatting, filters and Quick Steps
• Comprehensive calendar management – create, navigate and manage multiple calendars, set preferences, and share or print calendars
• Out of office setup for POP and IMAP – set custom out-of-office replies for flexible, professional communication
• Reusable content with Quick Parts – save time by creating Quick Parts for reusable email content
• Custom Outlook settings – apply advanced general settings, conditional formatting and Quick Steps for enhanced productivity

This course provides practical tools and knowledge that can immediately benefit your professional efficiency. For foundational skills, start with our Microsoft Outlook Level 1 Certificate, or build up via the Microsoft Outlook Level 2 Certificate. See our full Administration & HR training range.