This Kickstart Your Career course gives you everything you need to know about returning to the workforce after taking time out to care for your children, or entering the workforce for the first time. By the end of the course, you will have the tools you need to confidently pursue a career in the field of your choosing.
The course covers many topics related to successful integration into any working environment, from the communication skills you need to ways of complying with existing privacy legislation. It was developed to give learners the important information they need to successfully enter or re-enter the workforce.
Throughout the course, you are given instruction, tips and techniques for managing your time, working in teams, and communicating effectively with managers and colleagues. It also covers negotiation skills, which are crucial for working with others and earning a fair salary, along with how to improve your personal effectiveness, manage customer relations and deal with stress on the job.
What you will learn:
- How to establish and manage priorities on the job
- What your rights are in workplace relationships and how to enforce them
- The specific skills involved in strengthening personal effectiveness
- The signs of stress and how to avoid burnout
- How to develop a relationship with your customers by focusing on Customer Relationship Management
- The interpersonal skills needed to handle difficult people and situations
- Tips on how to work well in, and eventually lead, workplace teams
- The main phases of negotiation and how to put those phases into practice successfully
- Important information about data protection, including how to apply legislative frameworks to your job
- How to create a CV that attracts attention, along with crucial interviewing skills
The course spans 10 modules and around 15 hours of learning. See more in our personal development courses or browse our full CPD course library.
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