Technological change has led to many activities being conducted online, including meetings and conversations. Zoom is an online communication tool that gives users the ability to hold such meetings, with a variety of features built into the platform to deliver strong performance and reduce the drawbacks of communicating online.
However, the platform’s wide array of features can be confusing for new and experienced users alike to navigate. This course helps familiarise you with these features and shows you how to put their functionality to effective use in your meetings for the best possible performance. It also provides tips for using these features well, so that you and your meeting participants have an enjoyable, seamless experience, and addresses common technical issues that come with conducting meetings online, along with solutions to combat them.
You will learn
- What Zoom is
- How to use all of the basic Zoom Meeting features, with step-by-step guides
- The correct procedures for using the recording feature, the Zoom microphone, and the platform generally
- What Screen Sharing, Zoom Phone and Zoom Rooms are, and how to use these features effectively
Course content
5 modules · 4 hours of learning
- Module 01: The Fundamentals (includes quiz)
- Module 02: Joining and Scheduling Meetings (includes quiz)
- Module 03: Additional Zoom Features (includes quiz)
- Module 04: Add-Ons and Pricing Plans (includes quiz)
- Module 05: The Correct Zoom Procedures (includes quiz)
This course is part of our IT & Computing courses and our wider CPD Courses range, ideal for anyone working with remote meeting tools.


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