Negotiation Skills Certification

Sales & Customer Service5 Modules4 Hours of learning

£75.00

This course is also available as in-house training. Enquire now to find out more.   The Negotiation Skills Certificate course is one that will supply information about how to negotiate with anyone in any field…

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This course is also available as in-house training.
Enquire now to find out more.

 

The Negotiation Skills Certificate course is one that will supply information about how to negotiate with anyone in any field throughout the United Kingdom. This is a course that offers an intensive method of training by giving you the tools and teaching the skills that you will require to become a master negotiator.

The skill of negotiating is one that is prised among hiring managers as one of the best business skills to have, and this course will prepare you to negotiate with colleagues, other business people, customers, and almost anyone. Upon completion, you will have the ability to work out any impossible situation simply by relying on what you have learnt in this course.

What you will learn

We have designed the Negotiation Skills course to provide you with a full overview on how to negotiate in the workplace and improve your business standing. This course includes the following:

  • An overview of negotiation skills
  • Information on the elements involved in successful negotiation
  • The skills required to be an effective negotiator
  • The psychological aspects of negotiating
  • Dealing with pressure from customers, colleagues, and supervisors during negotiations
  • Creating an objective list for negotiating
  • How negotiating and communication work hand in hand
  • When and how to make concessions when you are negotiating
  • How to wrap up negotiations and where to go from there

 

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Course content

5 modules · 4 hours of learning

  • Module 1 : Negotiation
    • Module 1 : Negotiation
  • Module 2 : Clarification through Preparation
    • Module 2 : Clarification through Preparation
  • Module 3 : Comparison
    • Module 3 : Comparison
  • Module 4 : Communication
    • Module 4 : Communication
  • Module 5 : Completion
    • Module 5 : Completion

Additional information

Course Duration

4 hours

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