Minute taking is a key administrative role that significantly increases the effectiveness of meetings. Without quality minutes, organisations can fail to harness drive and motivation, and teams can lose focus. Minutes act like a compass, guiding the team by recording past decisions and tracking current discussions and actions.
Without the specific skills needed to record information and present it effectively, staff can become fearful of the process and avoid taking the opportunity to practise these critical skills. This course supports individuals to understand the role and learn the skills needed to effectively take minutes and support meetings, teams, groups, conferences and committees to enhance collaboration and efficiency.
Minute taking is not just about writing notes — it requires an in-depth understanding of how to prepare for a meeting, the responsibilities during the meeting, and the processes to follow once it is over, alongside key listening and communication skills. This course, delivered across 5 modules and around 8 hours of learning, has been developed with practical activities and detailed guidance, with exercises, quizzes and worksheets assessing your progress as you build towards confident proficiency.
What you will learn:
- Understanding the basics of minute writing
- The qualities of a minute taker
- The benefits of taking minutes
- Recording of minutes
- Minutes layout
- Minutes standards
- Technology in minute taking
- Common dos and don’ts when writing minutes
This course also forms part of our Administration & HR training range. To ask about in-house delivery, contact our Luton team.


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