All effective sales teams are led by competent managers who know how to get the most from their staff. If you lead a sales team, you need to understand your key responsibilities, how to motivate your team, how to troubleshoot common problems and how to streamline the sales process.
In this course, you will learn about the role of a sales manager and how to make your team more efficient. You will discover the personal qualities you need as a manager and practical tips you can use daily to build a cohesive, successful sales department.
You will learn:
- The typical structure of a sales team and who you will report to as a manager
- The primary responsibilities of a sales team manager
- The seven personal characteristics of successful sales team managers
- Eleven things good sales team managers do day to day to improve their team’s performance
- The importance of listening skills and empathy in overcoming problems
- How to motivate your team and improve their efficiency
This course comprises 4 modules and around 0.75 hours of learning. It forms part of our Business courses and our CPD courses collection.
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