Are you aware of your consumer rights? Staying informed about your rights can help you avoid being misled, collect the compensation you’re entitled to, and steer clear of misleading advertising. Awareness of your rights can also help you stay a step ahead of unscrupulous sellers and unethical marketing.
Every consumer is entitled to certain basic rights, and any violation renders the seller liable for compensation. As a consumer, you can file a complaint in the consumer courts if a company breaches its contract with you. Awareness of consumer rights helps improve fair trade practices and balances power between sellers and consumers.
This course provides information on:
- How to define consumer rights, why they matter and how it helps to be aware of them
- The fundamental consumer rights available to every customer, including the right to choose, to be informed, to safety and to basic needs
- How sale and purchase agreements work, and what to do in the event of a breach of contract
- How to identify unfair business terms and what to do if you’re a victim of unethical practices
- How to block, stop or complain about unsolicited direct marketing, and protect your right to privacy
This course is part of our Business courses, alongside our Compliance courses at Skills Pad.
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