Artificial intelligence is changing how we work, but you do not need a technical background to start using it confidently. This course gives you a clear, practical introduction to AI: what it is and how it works, the key tools available today, how AI is being used across the workplace, and the prompting skills to get useful results straight away.
The course is built around enduring principles rather than tool-specific walkthroughs, so what you learn remains relevant as the technology evolves, and points you to useful free resources from the platforms themselves so you can keep building your skills afterwards.
Key topics covered
- What AI is and how Large Language Models (LLMs) work
- The key AI tools available today and how to choose the right one for your needs
- How AI is being used across the workplace, and where its limits are
- The human skills that become more important as AI takes on routine tasks
- How to write effective prompts
- What else AI can do beyond text
AI is already part of how we work, and understanding it is no longer optional. This course gives you the foundational knowledge to use AI confidently, critically and responsibly.
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