Psychology of Phishing

Over 85% of cyberattacks begin with some form of phishing — and its success rate is not down to luck. Cybercriminals are experts at exploiting human psychology, using fear, urgency and trust to bypass our better judgement. This Psychology of Phishing course goes beyond basic awareness to show your workforce exactly why phishing works and how to resist it.

The course reveals the psychological tricks and emotional triggers that make phishing so effective, giving your people a deeper level of protection against phishing, smishing and vishing attacks.

What’s covered in this course:

• The emotions that cybercriminals exploit in phishing attempts
• Why emotional manipulation is so effective and hard to resist
• The psychological tricks behind phishing, smishing and vishing
• The steps employees can take to reduce their personal vulnerability

Learning outcomes

By the time your team complete The Psychology of Phishing, they should be able to identify the emotions exploited by criminals in phishing attempts, understand why these emotional appeals are so effective, and know the steps to take to reduce personal risk. They should also be able to respond to phishing, smishing and vishing attacks safely.

Give your workforce a deeper defence against phishing. Browse our full CPD-accredited course library or find out more about our training programmes to build a team that understands why phishing works — and how to stop it.