Regardless of the type of organisation you run, your industry or your company size, your staff will at some point have to deal with confidential information. Knowing how to handle this information is a crucial part of running a successful organisation. In most cases it is the human resources department that handles most confidential information, such as the contents of employee files, but other people often need to handle sensitive and confidential information too, such as proprietary information or personal information about clients.
This course explains how to protect confidentiality within your organisation, starting with why you need to control the flow of information in and out of the workplace and several tips for doing so successfully. It covers your legal obligations and other responsibilities, so all staff are compliant with the relevant legislation, the use of agreements to help maintain privacy, and certain ethical considerations you may need to keep in mind.
- What pieces of UK legislation are crucial for you to understand
- How to handle information your organisation obtains about staff members
- How you can use non-disclosure agreements to protect your organisation
- Who should be able to access confidential information, and under what circumstances
- How to keep digital and paper files safe and secure
The course comprises one module of around 15 minutes of video learning, plus an assessment quiz.
This course is part of our Administration & HR range, alongside further titles from our full library of CPD courses at Skills Pad.
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