In today’s fast-paced, information-centric society, there is no escaping email. Close to 3.8 billion people across the globe use email daily for everything from keeping in touch with friends and family to ensuring their business runs smoothly. Despite this, not many people know how to write emails that deliver information clearly, concisely and in a way that is easily understood and addressed.
This course explains the strategies and techniques you can use to write better emails, from ensuring your message is read and comes across clearly, to creating subject lines that stand out in a crowded inbox, structuring the body of your email well, and avoiding common annoyances that many people experience when receiving email.
- Why proper spelling and grammar should be favoured over emoji and text-speak
- How to create a subject line that gets the recipient’s attention
- How to focus on the body of the email to ensure your message comes across well
- Why brevity is a crucial skill to learn when drafting emails
- The “deadly sins” of email writing
The course comprises one module of around 45 minutes of video learning, plus an assessment quiz.
This course is part of our Administration & HR range, alongside further titles from our full library of CPD courses at Skills Pad.



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