The Complete Level 2 Communication Diploma

The Complete Level 2 Communication Diploma Course

Your communication skills affect every facet of your life, from conversations with friends to workplace performance. Weak skills can lead to miscommunications, mistakes, and can even jeopardize your career trajectory. To ensure smooth communication, you need to know what is involved, including how to monitor your tone and body language. The The Complete Level 2 Communication Diploma bundle provides everything you need to strengthen your communication skills. Whether you are a student, office manager, in sales, in a position of authority, or simply want to improve your conversations with friends and family, there is something in this bundle for you.

Learn about the types of communication barriers, the importance of listening, the benefits of feedback, and more by enrolling in this bundle today.

What You Will Learn:

This communication course bundle includes:

• Communication Barriers in the Workplace:
  • Understand and overcome obstacles to effective workplace communication.
• Communication Basics:
  • Gain insight into basic communication models and develop listening, speaking, and body language skills.
• Constructive Feedback:
  • Learn the importance of delivering and receiving constructive feedback to improve performance and strengthen the workplace.
• Delivering Feedback in a Corporate Setting:
  • Master the steps to delivering and receiving feedback effectively in a corporate environment.
• Listening Skills:
  • Develop active listening skills to improve your communication by showing you are paying attention.
• Tackling Sensitive Conversations:
  • Learn practical advice and tips for handling sensitive or difficult conversations with tact and empathy.
• The Art of Persuasion:
  • Master the subtle skills involved in having persuasive conversations based on reasoning and understanding.

Benefits of Taking This Course:

• Enhanced Communication Skills:
  • Learn to communicate more effectively, a skill that applies to every area of your life.
• Handling Difficult Conversations:
  • Gain confidence in having difficult conversations with your boss, employees, friends, and family.
• Improved Leadership:
  • If you are in a position of authority, acquire the communication skills needed to manage your team effectively and inspire productivity.
• Assertive Communication:
  • As an employee or someone entering the workforce, learn to communicate your ideas, opinions, and concerns assertively.
• Effective Public Interaction:
  • For those in the service industry, sales, or roles requiring extensive public interaction, learn to have meaningful and productive conversations.

Flexible Learning

Study at your own pace with access to our online resources anytime, guided by experienced professionals.

For more insights on communication skills, visit the International Association of Business Communicators (IABC).

Explore additional resources at Mind Tools.

Learn more about effective communication strategies at Harvard Business Review.