CPD CoursesNon AccreditedBusiness Courses
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Office Management

Original price was: £189.00.Current price is: £125.00.


Elevate your career with our Office Management Diploma Course, tailored to equip you with essential management skills for effective office leadership. Gain mastery in communication, financial oversight, and team coordination. This comprehensive course prepares you for managerial roles, enhancing your career prospects and professional growth.
Modules Include

Module 1:Introduction

Who is an Office Manager
Typical Duties of an Office Manager
Skills Essential for an Office Manager
Education and Qualifications

Module 2: Personality and Confidence

Personality and Personality Development
Importance of Personality Development
Most Important Personality Traits of an Office Manager
How to Project Confidence

Module 3: Meeting and Greeting Customers

First impression is everything
Leadership is creative thought and not reactive thinking
Creative Vs. Reactive
First impression of a company

Module 4:Effective Communication

Communication and Effective Communication
Importance of Effective Communication
The Art of Effective Interpersonal Communication
Building Effective Communication in an Organisation

Module 5: Reception Workstation and Teamwork

Essentials for a reception
Face of the office
Qualifications and skills
Prospects of a career as a receptionist

Module 6: Development and Implementation of New Administrative Systems

What is an Administrative System?
What is Administrative Management?
Traditional Administrative Systems
Strategy Formulation

Module 7: Recording Office Expenditure and Managing the Budget

The Importance of keeping Record of Expenses
Maintaining Expense Records
How to Keep Records
Kinds of Expenses to Record

Module 8: Organising the Office Layout and Maintaining Supplies

Office layout: What it means
Objectives of Office Layout
Importance of Office Layout
Principle of Office Layout

Module 9: Organising and Chairing Meetings

What is a meeting?
Different types of meetings
Chairing a meeting
Do you need a chairperson?

Module 10:Ensuring Adequate Staff Levels

What is staffing?
The groundwork
Required number of personnel
Finding temporary staff

Module 11:Managing Performance

Definition of performance management
How it works
Planning an individual’s personal performance
The benefits

Module 12:Delegation

What is delegation of work?
Necessity of work delegation
When to delegate work
What work to delegate

Module 13: Promoting Staff Development and Training

What is staff development and training?
Importance of training and development
What you need to do to train staff
Coaching and mentoring

Module 14:Implementing and Promoting an Equality and Diversity Policy

Equality and diversity in the workplace
The meaning of equality and diversity
Legal support for equality and diversity
Environment of equality and diversity

Module 15: Writing Reports

Presenting a report: Basics
How to earn attention and support
Report style writing
Business reporting

Module 16: Health and Safety

Economic reasoning
A health and safety management system
The spirit of the law
Policy and commitment

Module 17: Attending Conferences and Training

Benefits of Attending Conferences and Conventions
Personal and Professional benefits of a Conference
Understanding Conference Benefits and Quantifying Them
Getting the maximum from Conferences

Module 18: Management of Social Mediag

Internet Marketing Strategy
Why Bother?
Digital Channels Overview
The Digital Channels

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Unlock Your Managerial Potential with Our Comprehensive Office Management Diploma Course

Elevate your career with our Office Management Diploma, expertly designed to equip you with the essential skills required for efficient and effective office management. This dynamic course is perfect for professionals aiming to step into managerial roles and excel in managing an office environment.

Course Overview: Our in-depth Office Management Diploma comprises 18 detailed modules. Each module is strategically tailored to enhance your understanding of office dynamics and managerial responsibilities. The curriculum covers everything from staff handling and legal policies to financial management. Consequently, you are well-prepared to tackle various office challenges and optimize operations. Discover more about effective office management strategies at American Management Association.

Learning Objectives:

  • Effective Communication: Firstly, master the art of interpersonal and professional communication. Additionally, for further reading on effective communication skills, visit MindTools Communication Skills.
  • Leadership Development: Moreover, learn to lead, motivate, and manage teams with confidence. Also, learn more about leadership development at Harvard Business Review.
  • Administrative Excellence: Furthermore, design and implement efficient administrative systems. Similarly, tips for administrative professionals are available at Office Dynamics.
  • Financial Acumen: Besides that, manage budgets and maintain fiscal oversight. Equally important, for financial management tips, check out Financial Management Association International.
  • Legal Compliance: Additionally, navigate through legal requirements with a focus on equality and diversity. Legal guidance can be found at Employment Law Handbook.
  • Social Media Savvy: Lastly, utilize social media effectively within the office setting. Notably, read about social media strategies at Social Media Examiner.

Key Benefits:

  • Flexible Learning: Study at your own pace, from the comfort of your home, accessible on any device.
  • Lifetime Access: Enjoy lifetime access to the course materials.
  • Professional Certification: Achieve an industry-approved qualification upon completion, with an examination to assess your understanding of the material.
  • Career Advancement: Consequently, open doors to managerial positions and enhance your career trajectory.

Support and Resources: Receive extensive online support throughout your study period. Therefore, you’ll never feel overwhelmed and are always ready to tackle the next challenge.

Our Office Management Diploma is not just a course—it’s a career transformation tool, designed to prepare you for leadership roles in any office environment. Enroll today and start your journey towards becoming a skilled office manager, ready to handle and lead with efficiency and creativity.

Elevate your career with our Office Management Diploma Course, tailored to equip you with essential management skills for effective office leadership. Gain mastery in communication, financial oversight, and team coordination. This comprehensive course prepares you for managerial roles, enhancing your career prospects and professional growth.


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