CPD CoursesNon Accredited

Communication Techniques for Managers

Original price was: £79.00.Current price is: £50.00.


Step up your leadership game with our Communication Techniques for Managers course. This program is tailored for current and aspiring managers who want to master the art of effective communication in the workplace. You’ll learn to convey your vision clearly, manage conflicts, inspire teamwork, and strengthen your interpersonal relationships to foster a positive work environment. Through practical exercises and real-world scenarios, this course will equip you with the skills to influence and motivate your team, enhancing productivity and workplace morale. Whether you’re leading a small team or managing a large department, these communication techniques will be invaluable in your managerial toolkit. Enroll today and start leading with confidence and clarity.

Modules Include

Module 1 : Emotional Intelligence and Other Key Attributes of Effective and Sustainable Leadership

Definition, importance and relevance of soft skills in the workplace
Importance of people interactions and people skills
The concept of self-awareness in a manager
Pros and cons of different types of management styles

Module 2 : The Crucial Role of Communication Skills in Effective Leadership and Management

Why strong communication skills are crucial to workplace success
Effective communication strategies for managers
Active listening skills (barriers to listening and tips to listen actively)
Body language, posture, gestures

Module 3 : The Ability to Interact, Motivate and Work with Co-Workers

Successful interaction in the workplace
Trust, employee independence and accountability
Patience as a valuable managerial communication skill
How to create an empowering environment and motivate employees

Module 4 : Effective Team Building Strategies and Skills

Factors that promote high performance team building
Assigning roles to each member; selecting the right team
Techniques for team empowerment
Incentives and motivation

Module 5 : Conflict Resolution

Causes of workplace conflict
Different conflict styles including interdependence, competition, personality clashes etc.
Conflict behaviours and resolution strategies; interest-based relational approach
Ideas and insights on transforming negative workplace experiences into positive experiences

Please scroll down for further Frequently Asked Questions and Answers

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Communication Techniques for Managers Course

The Communication Techniques for Managers course will give you the skills to help you to communicate better in the workplace.

This course is packed with information for new and current managers on how they can learn to better communicate with their team. It will also teach you how to communicate with those who may have different types of communication methods to you.

People who are entering into a management career or position must have the right communication skills to truly be successful. These skills, known as soft skills, are how we deal with people and life in general, and the skills are an extremely important part of any career as a manager.

By taking this course, you will learn these communication skills and how to apply them to your daily working life. Additionally, you will learn about how to speak to others and handle conflict.

Introduction to the Communication Techniques for Managers Course

This is an internet course, which helps you to study when you can at a pace that you find comfortable. You can still work at your current job when taking this course, and only study when it is convenient for you.

You can access the course from any device that allows you to connect to the internet, and you also will receive online support when you need it. This course is also organised in a way that allows you to easily manage each module.

When completing this course, there is a final, multiple choice test, and when you pass it, you will receive your certificate in Communication Techniques for Managers.

This certificate can be downloaded and printed, or, we can post the certificate to you at an additional cost.

What You Will Learn

The Communication Techniques for Managers course has been designed to offer students a comprehensive overview of how to effectively communicate with others as a manager. The course covers:

  • The attributes of an effective communicator
  • The concept of soft-skills versus hard-skills
  • The importance of human interactions in the workplace
  • The different types of communication styles
  • Important communication strategies that managers should employ
  • Why listening, posture, and modulation are all important to understand
  • How to interact with others effectively
  • Creating an environment that empowers employees
  • How to build and manage teams
  • Conflict resolution

Benefits of a Communication Techniques for Managers Certificate

There are numerous benefits to completing your Communications Techniques for Managers certification online, which include:

  • The ability to study from anywhere and at any time that you find to be suitable. This can be at home, at work on your lunch break, or even at a local coffee shop.
  • You can study at a pace that you find comfortable. There is no time limit, so you can complete the course in a couple of days, or even months.
  • You can use any device, such as a tablet, PC, or even a mobile phone, to access the course.
  • This course is divided into sections called modules, which allow you to easily find good starting and stopping points for your studies.
  • Online support for your course is available, which will help you to stay on track.
  • You will learn from a comprehensive syllabus, which helps to fast-track your career in management.
  • Your certificate will help to improve your chances of finding work
  • There is an affordable pricing structure, which makes this a great investment.


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